Update on the TU Delft Research Support Portal, (Written by Ginny Yang)
-
User adoption: In the latest month (10 March–8 April 2026), the site recorded 1,193 visits, including 977 unique and 163 returning visitors, a 43% increase compared to the first month after launch.
-
User feedback: The Net Promoter Score (NPS) reached 40 (great), an improvement from the previous report (25, good).
-
Stakeholder engagement: A broader group of stakeholders has been reached. Feedback has been largely positive, with many colleagues reaching out for content updates and potential collaboration.
-
Findability: RSP has been added to the Research and Community pages on TU Delft website and an article on the Intranet. RSP will also be added to the Applications on the Intranet.
-
Promotion: We have communicated to the Faculty Graduate School the launch of the RSP; materials will be provided to support onboarding of new researchers.